Private Chat
Private Chat allows a Host to connect one-on-one with an attender through the platform.
Allowing Private Chat
You can choose whether attenders can request a private chat with Hosts during a service via the Request Prayer button. This feature is on by default, but can be turned off.
- Log in as Admin.
- Go to your Services.
- Select Edit Content for the Service you want to edit.
- Uncheck the option to Allow people to request private chat with Hosts via the Request Prayer button. When this box is unchecked, the Request Prayer button defaults to the Offline Prayer form instead of private chat.
Requesting Private Chat
If Prayer is enabled in your service settings, an attender can request prayer during a service by clicking on the Request Prayer button.
Accepting Prayer
Inside the Host Chat, Hosts will be notified when an attender requests prayer. To accept, the Host can select Accept and enter a private chat session with the attender.
Initiating Direct Chat
Inside the Audience List, Hosts can initiate a private, one-on-one chat with any attender that is signed in by clicking on their name and choosing the Chat option.
In a private chat, Hosts can invite other Hosts to a chat that's already in progress. This includes live prayer or a direct chat.
Ending Chat
To end a chat session, click Leave at the top right of any private conversation. This works the same for both live prayer and direct chat.
Prayer Indicator
When a Host or attender is in a live prayer session, a speech bubble displays next to their name on the Audience List, along with a number indicating how many sessions they currently have active (updated every ten seconds).
Private chat is only one way to engage with your attenders online. View some tips to build connection and engagement within the Church Online Platform.
Offline Prayer Requests
Outside of a live service, you can forward offline prayer requests to the email(s) of your choice. Learn more about setting up Online Content.