Offline Content
Offline content, like images and videos, can be displayed when scheduled Services are not running.
Setting Up an Offline Video
- Log into the Admin.
- Go to Setup > Offline.
- Select Video.
- Select the video source:
- URL: Copy and paste the URL.
- Select if you want to Auto-play Video.
- Select if you want to Loop Video Playback.
- Embed Code: Copy and paste the embed code.
- URL: Copy and paste the URL.
- Click Save
![]() | ![]() |
Setting Up an Offline Image
- Log into the Admin.
- Go to Setup > Offline.
- Select Image.
- Click Choose File and select the image you would like to use. (Minimum recommend image size is 1920px by 1080px. Images will be displayed at 16:9 aspect ratio) File size limit is 10MB.
- Click Save.

Uploading offline images might fail, especially with custom domains.
Workaround: Try uploading the image twice—once to the ".online.church" URL and again to your custom domain URL. Use a JPG image sized 1920px by 1080px. If that fails, please reach out to us here: https://lifechurch.formstack.com/forms/church_support.
Workaround: Try uploading the image twice—once to the ".online.church" URL and again to your custom domain URL. Use a JPG image sized 1920px by 1080px. If that fails, please reach out to us here: https://lifechurch.formstack.com/forms/church_support.
Setting up Offline Prayer
Offline Prayer lets your attenders submit Prayer Requests outside of service times—or during a service if private chat with hosts is turned off in your Content settings. When someone requests Offline Prayer, they'll fill out a form that’s sent to the email address(es) you’ve set. If no email address is provided, attenders won’t be able to submit requests.
- Add email to receive the forwarded Prayer Requests.
- Click Save.