Offline Content

Offline content, like images and videos, can be displayed when scheduled Services are not running.

Setting Up an Offline Video

  1. Log into the Admin.
  2. Go to Setup > Offline.
  3. Select Video.
  4. Select the video source:
    1. URL: Copy and paste the URL.
      1. Select if you want to Auto-play Video.
      2. Select if you want to Loop Video Playback.
    2. Embed Code: Copy and paste the embed code.
  5. Click Save

Setting Up an Offline Image

  1. Log into the Admin.
  2. Go to Setup > Offline.
  3. Select Image.
  4. Click Choose File and select the image you would like to use. (Minimum recommend image size is 1920px by 1080px. Images will be displayed at 16:9 aspect ratio) File size limit is 10MB.
  5. Click Save.

Uploading offline images might fail, especially with custom domains.

Workaround: Try uploading the image twice—once to the ".online.church" URL and again to your custom domain URL. Use a JPG image sized 1920px by 1080px. If that fails, please reach out to us here: https://lifechurch.formstack.com/forms/church_support.

Setting up Offline Prayer

Offline Prayer lets your attenders submit Prayer Requests outside of service times—or during a service if private chat with hosts is turned off in your Content settings. When someone requests Offline Prayer, they'll fill out a form that’s sent to the email address(es) you’ve set. If no email address is provided, attenders won’t be able to submit requests.

  1. Add email to receive the forwarded Prayer Requests.
  2. Click Save.


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