Support Questions Live

Updated 10 months ago by Lacy Myers

We've started taking your Church Online Platform support questions live on Facebook. Watch our past two weeks as we answer some of the most commonly-asked questions in this season.

May 20, 2020 Facebook Live

Highlights:

  • Release Updates
  • Setting up Custom Domain
  • Streaming Error codes
  • and more!

May 13, 2020 Facebook Live

Highlights:

  • Live Prayer Transfer - Why would you use it
  • How to deal with someone disruptive in chat
  • What roles volunteers play in Life.Church Church Online
  • and more!

May 6, 2020 Facebook Live

Highlights:

  • Design updates for Live Prayer
  • Facebook Pixel and Hubspot Integrations
  • Private Chat Invite
  • Upcoming Features in V4
  • iFrame embeds for moments troubleshooting
  • and more!

April 29, 2020 Facebook Live

Highlights:

  • Advanced Muting
  • Google Analytics Integration
  • Profanity Filtering
  • Migration Questions
  • and more!

April 22, 2020 Facebook Live

Highlights:

  • Profanity Filtering
  • Upcoming features
  • Moments Best Practices
  • Streaming provider questions - including ReStream
  • and more!

April 15, 2020 Facebook Live

Highlights:

  • Moments Releases
  • Upcoming Features
  • Streaming Provider questions
  • Using Facebook Live at Streaming Provider
  • and more!

April 8, 2020 Facebook Live

Highlights:

  • Moments—Salvation Follow Up and Giving
  • How To Tell If An Issue Is A Streaming Provider Issue Or The Platform
  • Moving from V3 to V4
  • Changing Content During a Service
  • Questions About Live Prayer
  • Chat Questions and Transcripts
  • and more!

April 1, 2020 Facebook Live

Highlights:

  • Version 3/Version 4
  • Moments (Calls to Action)
  • Streaming Providers
  • Attenders Creating Accounts
  • Salvation Follow Ups
  • Supported Browsers
  • and more!

March 26, 2020 Facebook Live

Highlights:

  • Live Versus Simulated Live
  • Streaming Providers
  • Does Facebook Live Work With the Platform
  • Share Link
  • Worship Songs Online
  • YouTube as Streaming Provider
  • Social Share Buttons


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