Support Questions Live

Updated 1 month ago by Lacy Myers

We've started taking your Church Online Platform support questions live on Facebook. Watch our past two weeks as we answer some of the most commonly-asked questions in this season.

May 20, 2020 Facebook Live

Highlights:

  • Release Updates
  • Setting up Custom Domain
  • Streaming Error codes
  • and more!

May 13, 2020 Facebook Live

Highlights:

  • Live Prayer Transfer - Why would you use it
  • How to deal with someone disruptive in chat
  • What roles volunteers play in Life.Church Church Online
  • and more!

May 6, 2020 Facebook Live

Highlights:

  • Design updates for Live Prayer
  • Facebook Pixel and Hubspot Integrations
  • Private Chat Invite
  • Upcoming Features in V4
  • iFrame embeds for moments troubleshooting
  • and more!

April 29, 2020 Facebook Live

Highlights:

  • Advanced Muting
  • Google Analytics Integration
  • Profanity Filtering
  • Migration Questions
  • and more!

April 22, 2020 Facebook Live

Highlights:

  • Profanity Filtering
  • Upcoming features
  • Moments Best Practices
  • Streaming provider questions - including ReStream
  • and more!

April 15, 2020 Facebook Live

Highlights:

  • Moments Releases
  • Upcoming Features
  • Streaming Provider questions
  • Using Facebook Live at Streaming Provider
  • and more!

April 8, 2020 Facebook Live

Highlights:

  • Moments—Salvation Follow Up and Giving
  • How To Tell If An Issue Is A Streaming Provider Issue Or The Platform
  • Moving from V3 to V4
  • Changing Content During a Service
  • Questions About Live Prayer
  • Chat Questions and Transcripts
  • and more!

April 1, 2020 Facebook Live

Highlights:

  • Version 3/Version 4
  • Moments (Calls to Action)
  • Streaming Providers
  • Attenders Creating Accounts
  • Salvation Follow Ups
  • Supported Browsers
  • and more!

March 26, 2020 Facebook Live

Highlights:

  • Live Versus Simulated Live
  • Streaming Providers
  • Does Facebook Live Work With the Platform
  • Share Link
  • Worship Songs Online
  • YouTube as Streaming Provider
  • Social Share Buttons


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